Our standards,
and their limits.
We describe what we check precisely, so that nobody mistakes a check for a guarantee.
- Members
- Applications are reviewed by a compliance reviewer. Identity, sanctions and PEP checks are recorded as documented steps with the source used. Confirming a phone number or email address is not identity verification.
- Assets and authority
- Before presentation we check the seller's identity against the approved organisation, ownership or sale authority against its source, the mandate scope and expiry, other intermediaries, image rights and the absence of confidential data in public material. Expired or revoked mandates stop presentation automatically.
- Confidentiality
- Documents are released only after a case-specific confidentiality agreement, a relationship manager's grant and the owner's approval. Access is time-limited, revocable and logged. We do not claim to prevent screenshots or onward disclosure technically.
- Conflicts of interest
- Introducers disclose conflicts and any remuneration from other parties. Attribution decisions are made by a person not involved in proposing them, with reasons.
- Money
- PRIVATIO never receives purchase prices. Our own fees are invoiced against a written agreement; introducer remuneration is paid only from fees actually received, after two independent approvals.
- Complaints
- Complaints are acknowledged and handled by someone not involved in the matter. See the complaints procedure.